Last Updated: 23 September 2025

1. Introduction

Welcome to Safetech Hardware (safetechhardware.net). Your privacy is critically important to us. This Privacy Policy outlines how Safetech Global Ltd (“we”, “us”, “our”) collects, uses, protects, and handles your personal data when you use our website.

We are committed to protecting your data and complying with the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (GDPR).

2. Who We Are (The Data Controller)

For the purpose of data protection law, the data controller is:

  • Company Name: Safetech Global Limited

  • Registered Address: UNIT 1603, 16TH FLOOR, THE L. PLAZA 367-375 QUEEN’S ROAD CENTRAL SHEUNG WAN HONG KONG

  • Contact Email: order@safetechgl.com

We are responsible for your personal data and can be contacted with any questions about this policy or your data.

3. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: Includes first name, last name, and title.

  • Contact Data: Includes billing address, delivery address, email address, and telephone numbers.

  • Financial Data: Includes payment card details. Please note: We do not store your full payment card details. All transactions are processed securely through our third-party payment gateways (e.g., Stripe, PayPal).

  • Transaction Data: Includes details about products you have purchased from us and payments to and from you.

  • Technical Data: Includes your internet protocol (IP) address, browser type and version, time zone setting and location, and other technology on the devices you use to access this website.

  • Usage Data: Includes information about how you use our website and services.

  • Marketing and Communications Data: Includes your preferences in receiving marketing from us.

4. How We Collect Your Personal Data

We collect data from and about you through:

  • Direct Interactions: You may give us your Identity, Contact, and Financial Data by filling in forms on our website or by corresponding with us by email or otherwise. This includes data you provide when you:

    • Purchase a product from our store.

    • Create an account on our website.

    • Subscribe to our newsletter.

    • Contact our customer support.

  • Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment and browsing actions. We collect this data by using cookies and similar technologies.

5. How We Use Your Personal Data (Lawful Basis for Processing)

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Purpose/Activity Type of Data Lawful Basis for Processing
To process and deliver your order Identity, Contact, Financial, Transaction Performance of a contract with you
To manage our relationship with you Identity, Contact, Transaction, Marketing Performance of a contract, Legitimate interest
To manage our business operations (accounting, etc.) Identity, Contact, Transaction Legal obligation, Legitimate interest
To improve our website, products, and marketing Technical, Usage Legitimate interest
To send you marketing communications Identity, Contact, Marketing Consent (you can withdraw consent at any time)

6. Disclosures of Your Personal Data

We may have to share your personal data with the parties set out below for the purposes outlined in the table above.

  • Fulfillment Partners: To fulfill your order, we share your name, delivery address, email, and phone number with Amazon through their Multi-Channel Fulfillment (MCF) service. Amazon uses this data to pick, pack, and ship your order.

  • Payment Processors: We share transaction data with secure third-party payment providers (such as Stripe, PayPal) who process your payment on our behalf.

  • Delivery Companies: Our fulfillment partner (Amazon) will share your contact details with their chosen couriers (e.g., Royal Mail, DPD, Hermes) to facilitate the delivery of your order.

  • Professional Advisers: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.

  • Governmental Bodies: HM Revenue & Customs, regulators, and other authorities who require reporting of processing activities in certain circumstances.1

     

We require all third parties to respect the security of your personal data and to treat it in accordance w2ith the law. We do not allow our third-party service providers to use your personal data for their own purposes.

 

7. International Data Transfers

Some of our external third parties may be based outside the UK and European Economic Area (EEA), so their processing of your personal data will involve a transfer of data outside these areas. Whenever we transfer your personal data out of the UK/EEA, we ensure a similar degree of protection is afforded to it by ensuring appropriate safeguards are in place.

8. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We use Secure Sockets Layer (SSL) technology to encrypt data sent between your browser and our website.

9. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. By law, we have to keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for six years after they cease being customers for tax purposes.

10. Your Legal Rights

Under data protection law, you have rights including:

  • Right to Access: You can ask for a copy of the personal data we hold about you.

  • Right to Rectification: You can ask us to correct any inaccurate information about you.

  • Right to Erasure (‘Right to be Forgotten’): You can ask us to delete your personal data.

  • Right to Restrict Processing: You can ask us to suspend the processing of your personal data.

  • Right to Data Portability: You can ask us to transfer your personal data to you or a third party.

  • Right to Object: You can object to our processing of your personal data.

  • Right to Withdraw Consent: Where we are relying on consent to process your data, you can withdraw that consent at any time.

To exercise any of these rights, please contact us at order@safetechgl.com.

11. Cookies

Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse and also allows us to improve our site. You can set your browser to refuse all or some browser cookies. For more detailed information, please see our Cookie Policy (we recommend creating a separate page for this).

12. Your Right to Complain

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with3 your concerns before you approach the ICO, so please contact us in the first instance.

 

13. Changes to this Privacy Policy

We keep our privacy policy under regular review. Any updates will be posted on this page.