Terms and Conditions for Safetech Hardware

Last Updated: 23 September 2025

1. Introduction

Welcome to safetechhardware.net (the "Website"). This Website is owned and operated by Safetech Global Ltd. ("we", "us", "our"). These Terms and Conditions, along with our Privacy Policy and Return & Refund Policy, govern your use of our Website and the purchase of products from us.

By accessing this Website and/or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, you may not use or access this Website.

2. Company Information

  • Business Name: Safetech Global Limited

  • Registered Address: UNIT 1603, 16TH FLOOR, THE L. PLAZA 367-375 QUEEN'S ROAD CENTRAL SHEUNG WAN HONG KONG

  • Company Registration Number: 75922463

  • UK VAT Number: 485 9748 17

  • Contact Email: order@safetechgl.com

3. Eligibility

To be eligible to purchase goods on this Website and to lawfully enter into and form contracts on this Website under English law, you must:

  • Be at least 18 years of age.

  • Provide your real name, phone number, email address, payment details, and other requested information.

  • Possess a valid credit or debit card issued by a bank acceptable to us.

4. Products, Pricing, and Availability

  • Product Descriptions: We take all reasonable care to ensure that all details, descriptions, and prices of products appearing on the Website are accurate. However, we do not warrant that the product descriptions or other content is error-free. Images are for illustrative purposes only and may differ slightly from the actual product.

  • Pricing: All prices are displayed in Pounds Sterling (£ GBP) and are inclusive of Value Added Tax (VAT) at the current UK rate, where applicable.

  • Availability: All products are subject to availability. As our stock is managed by Amazon's fulfillment network, we cannot guarantee constant availability. If an item you ordered is out of stock, we will inform you as soon as possible and offer a full refund for that item.

5. Ordering and Contract Formation

  1. The technical steps required to create the contract between you and us are as follows: You place the order for your products on the Website by pressing the confirm order button at the end of the checkout process.

  2. Your order constitutes an offer to us to buy a product. We will send you an email acknowledging receipt of your order. This is not an acceptance of your order.

  3. A binding contract is formed only when we dispatch the goods to you and send you a dispatch confirmation email.

  4. We reserve the right to refuse an order for any reason, such as the product being unavailable, an error in pricing, or the inability to obtain authorisation for your payment.

6. Payment

Payment for all orders must be made in full before dispatch. We accept payment via major credit/debit cards (Visa, MasterCard, American Express) and other payment methods as displayed on the checkout page. All transactions are processed securely.

7. Shipping and Delivery

  • Fulfillment: All orders are fulfilled via Amazon's Multi-Channel Fulfillment (MCF) service from their UK warehouses.

  • Delivery Timescales: Delivery times provided on the Website are estimates only. We are not liable for any delays in delivery caused by the courier or other circumstances beyond our control.

  • Shipping Costs: Shipping costs will be calculated and displayed at checkout.

  • International Orders (EU Countries): For orders shipped from the UK to an address within the European Union, you, the customer, are the importer of record. You are responsible for all customs clearance, import duties, taxes, and any other local charges. These fees are not included in the product price or shipping cost and are your sole responsibility.

8. Return & Refund Policy

Due to our use of Amazon's Multi-Channel Fulfillment (MCF) service, we operate under a specific returns and refunds model.

  • No Physical Returns: We are unable to accept physical returns of any products, as this is a limitation of the MCF service.

  • Refunds for Issues: We offer a 50% refund on the item's purchase price for products that arrive damaged, defective, or are incorrect.

  • Claim Process: To be eligible for this partial refund, you must contact us at support@safetechhardware.net within 14 days of delivery and provide your order number along with photographic or video evidence of the issue.

For full details on eligibility and procedures, please review our comprehensive Return & Refund Policy.

9. Intellectual Property

All content included on this Website, such as text, graphics, logos, images, and software, is the property of Safetech Global Ltd or its content suppliers and is protected by UK and international copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, or republish any of the material on this Website without our prior written consent.

10. Limitation of Liability

We will not be liable, whether in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the conditions for:

 

  • Any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or

     

  • Any loss of goodwill or reputation; or

  • Any special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under these conditions.

Our total liability for any claim, however arising, shall not exceed the price of the goods supplied by us to the customer. This does not affect your statutory rights as a consumer, nor does it affect our liability for death or personal injury resulting from our negligence.

11. Privacy and Data Protection

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully. Please see our Privacy Policy for detailed information on how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and UK data protection laws.

12. Governing Law and Jurisdiction

These Terms and Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. You agree that the courts of England and Wales will have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms and Conditions.

13. Amendments

We reserve the right to amend these Terms and Conditions at any time. Any such amendments will take effect when posted on the Website and it is your responsibility to read the terms on each occasion you use this Website. Your continued use of the Website shall signify your acceptance to be bound by the latest Terms and Conditions.

14. Contact Information

For any queries regarding these Terms and Conditions, please contact us at: order@safetechgl.com.